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Like many of you, I spend a good bit of my time thinking about and/or interacting with organizational leaders and wondering what the hell makes them tick.
Or, to put it another way: Why do smart leaders make really dumb decisions? Because when it comes right down to it, leaders are only as effective as the decisions they make.
The truth of this slapped me upside the head the other day while speaking with an acquaintance about his company culture. This gentleman reported that morale is dreadfully low, and most of that has to do with the head honcho. (Let's call him Frank.)
